Privacy Policy
Privacy Policy
Effective Date: May 26, 2025
At Lucky Goldie LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.luckygoldie.com.
1. Information We Collect
When you visit our site, we may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping/billing address, and payment details.
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Order Information: Items purchased, order history, and transaction data.
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Marketing Data: Preferences you share with us, including opt-ins for email or SMS alerts.
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Device Information: IP address, browser type, time zone, and cookies for site analytics.
This information is collected through:
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Shopify (our website platform)
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Klaviyo (our email/SMS marketing platform)
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Smile.io (our loyalty rewards program)
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Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect to:
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Fulfill and ship your orders
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Send transactional and promotional messages
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Respond to customer service requests
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Improve our website and marketing
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Manage rewards and referral programs
3. Sharing Your Information
We do not sell or rent your personal information. We only share it with trusted service providers as necessary to run our business, such as:
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Shopify (website hosting and checkout)
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Klaviyo (email and SMS campaigns)
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Smile.io (rewards program)
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Shipping carriers (for order delivery)
4. Marketing Communications
If you opt in to receive emails or texts, we may send you updates about new products, upcoming pop-ups, or special offers. You can unsubscribe at any time by:
5. Your Rights
If you are a California resident, you have the right to:
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Request access to the personal data we hold about you
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Request correction or deletion of your data
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Opt out of data sharing for marketing purposes
To exercise these rights, contact us at info@luckygoldie.com.
6. Data Retention
We keep your information for as long as necessary to fulfill your orders, provide services, and comply with legal obligations. You can request deletion of your account or information at any time.
7. Security
We take reasonable measures to protect your information, including secure checkout via Shopify and encrypted transmission of sensitive data. However, no method of transmission online is 100% secure.
8. Cookies
Our site uses cookies to enhance your browsing experience, remember your cart, and analyze website traffic. You can manage or disable cookies in your browser settings.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted here with a new effective date.
10. Contact Us
For questions about this policy or your personal data, please contact:
Lucky Goldie LLC
Email: info@luckygoldie.com
Website: www.luckygoldie.com
